Delivery & Returns

DELIVERY

Standard Delivery Ireland  €6

Standard Delivery delivered within 1 - 3 working days.

FREE SHIPPING on all orders over €100

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Standard Delivery UK €12

Standard Delivery delivered within 2 - 5 working days.

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Standard Delivery EU €14

Delivery timeframes vary per location.

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Products on our site are subject to availability and delays may occur that are outside of our control. Consequently, any dates specified for delivery are therefore approximate only. 

Taxes & Import Duty

Please note that international orders may be subject to import duties and taxes, these costs are the responsibility of the customer.

 

RETURNS POLICY

Returns can be made within 14 days of receipt. The items returned must be in their original condition and with original packaging. We unfortunately cannot accept refunds of products that have been used or damaged. 

We currently do not offer a free returns policy so please advise with your local depot for postage costs.

To return your order, please contact hello@liliandb.com

Please allow for 14 days from the day we receive your return for the refund less postage to be processed. The refund will be issued via the original method of payment.

 

CANCELLATION POLICY

Cancellations are only accepted before the order has been dispatched. If the order has been dispatched prior to the cancellation, we cannot cancel the transaction. The order will be considered valid and you, the Customer will remain liable for the full payment.

To cancel your order, please contact hello@liliandb.com